8/20/24
Repairs are nonexistent
Honestly, do not rent from this place. The unit was 'renovated' but mostly it was a new coat of paint. Things just keep breaking around here. Emergency repair work is decent but any follow up and there is no one to contact. I've tried calling multiple times and get nothing but the answering machine, no one calls back, no one emails back, and they hardly ever tell you which one to even use there.
Even if you DO get maintenance in, it's suddenly, 'Oh, sorry, can't fix that.' I had to actually... show up at the leasing office to even get THAT far.
As an aside, there is a maintenance portal, but I've had my requests marked complete when no one has ever shown up to my unit.
I've lived here for a few years but more than likely will not be renewing my lease.
Review from Apartments.com
4 People Found This Helpful
Property Manager at The Woods Apartments responded to this review
Hi, we are sorry to see that your experience at The Woods has not been more positive. We strive to provide a 5-star experience for all residents and guests and will do whatever we can to improve yours. Our on-site staff has reached out to you and... will be happy to address any issues that you make them aware of. We are actively working on resolving all the issues you mentioned and look forward to restoring your confidence in our community!
The Woods Apartments Management Team