2/6/20
Bad experience
Had a very bad experience with maintenance.
The could not fix the basic problem like gap under the door and return vent throwing cold air inside the apartment.
The staff is very rude. I have to listen to statements like this “if you are not happy then we cannot do anything about it”
When I was switching apartment and asked for an ongoing offer I got the following response “we are not doing any charity”.
The apartments itself is ok but whole society is going under major construction from past 1... year and everything is a mess.
Review from Apartments.com
6 People Found This Helpful
Property Manager at Valley Stream Apartments responded to this review
Vipul, we truly apologize if you received that impression from our team. We sincerely care about
creating a great experience for our residents and it was never our intention to make you feel this
way. If a maintenance request has not been addressed... to your satisfaction please reach out to our
team so that we can work to remedy the situation and hopefully, repair your confidence in us. We
look forward to speaking with you.