The Alexander Apartments

We have lived at The Alexander for a very long time, but thankfully are no longer there. As one of the earlier residents at this property, if you asked me to give a rating years ago I would have given it a 4, or possibly even a 5. Now, it barely earns 1 star. For starters, management within the last year or so has completely gone downhill. It is now run by rude people who really don’t care about their jobs and the residents, not to mention many of them use the property as their own personal... party spot. The maintenance staff has also become completely useless to residents, and they—along with people in management/leasing—are some of the rudest people I have ever met in my life. We had to endure many frustrating situations with them because appliances began to break down, and there were multiple floods in the building. With all the issues with the building employees and the multiple maintenance issues, the final straw for us was that they tried to raise our rent by hundreds and hundreds of dollars. For what!? They did not deserve one more cent from us, and I hope people seriously consider what they are actually getting with these increasingly abhorrent rent prices. It’s truly a shame. I hope Greystar does something because this building had such great potential. Read More

The building is very good with many amenities and a responsive management for issues. There are some issues with management seeming to struggle with enforcing basic things (it seems on a selective basis). The building is supposed to be non-smoking but people smoke on their balconies which seep into windows and other balconies and management seems reluctant to enforce those rules as well as basic other courtesies.

I have renewed my lease two years running with plans to do so again so obviously I am a satisfied customer.

The pool heater has been down for over a year with no end in sight. Floors and cabinets are cheap quality and aren’t wearing well. We’ve had our balcony door fixed twice but dirt and debris blow in every time it’s windy out.

I was looking for a sense of community when I moved to Philadelphia. I definitely get that here at The Alexander.