2/5/25
BIGGEST MISTAKE OF MY LIFE
Today was absolutely my final straw for this apartment. Living here was the biggest mistake I have ever made. We did not receive a working dryer for 3 MONTHS. They do not salt the stairs or provide any sort of winter maintenance at all. If you have a maintenance issue of any kind don't expect to hear back at all. Do not bother calling the office because their only response is how it is "out of their hands" and they can refer you to management who also will not answer you at all. My parents... legitimately needed to threaten the State College Collective legally before they finally did something. They are the most difficult people to reach, but if your guest parks on the side of the street...DONT worry they will make sure the tow truck is here within 20 minutes! Great work guys really awesome! If I could do anything with my frustration I will make it my last dying wish to make sure no one ever makes the mistake of signing a lease here. Save yourself. I'm begging.
Review from Apartments.com
Property Manager at State College Collective on Northbrook responded to this review
I’m so sorry — it sounds like we really missed the mark on your experience. Can we make it up to you? Please reach out to us.