3/7/24
Mold problem that took months to resolve
It’s been a couple years since I lived here but I never got around to leaving a review until I was flipping through some old pictures and decided a review should be left to let others know.
I lived here through grad school and my first year was fine. You get about what you would expect for off campus college housing. I was on the first floor of the building and at some point I noticed the floor of my bathroom was getting wet. At first I thought it was condensation from hot mixing with cold but... overtime it kept happening and I noticed the carpet in the closet next door to the bathroom was also wet. I got maintenance to come in and they told me they didn’t get any moisture readings and didn’t see any water but I sent a picture back with a clearly wet towel. Then they did find readings. They thought it was from the radon pipe running through my closet letting cold air in and causing moisture and it took a couple weeks to get it “fixed”. While this was going on, I went out of town and came back a couple of weeks later to mold all over my closet. At which point, clearly the radon pipe wasn’t the issue. Ultimately, it was decided that it must be a crack under the foundation and there was no moisture guard. They said they would fix it. I cleaned out my closet, had to throw a bunch of stuff away, they gave me mold spray to spray myself on all my things and carpet and then I went to visit family when school went remote during COVID. I was probably gone two months or so and I was told it would be taken care of while I was away. When I came back, the floor was still not fixed and I was told it was because they were updating the clubhouse flooring. I spent the next two or three weeks being woken up every morning to maintenance coming in and out of the apartment doing work that probably could have been done when I was gone.
I don’t want to fault maintenance because they were actually great and very helpful but clearly some things could have been done differently and the overall quality of the apartment was questionable at that point. I was told I wouldn’t be compensated for any of the things I had to throw out and I still paid full rent despite the conditions I was living in.
I moved up a floor my last year so that I didn’t have to be in that apartment anymore and I was shocked they had someone new move in right after - I can’t imagine that they got all the mold out but who knows.
Review from Apartments.com
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