1/31/18
Horrible experience and horrible apartment
I was drawn to this apartment complex because of the price, the in-apartment washer and dryer, and the open space and granite counters. Once I started living here, I started to hate the place. The washer and dryer that drew me into the apartment worked well enough. The dryer would vent through a plastic container that needed to be filled with water every so often. It was definitely not connected to any exterior part of the building. When the dryer was on, the apartment would then be very HOT,... and moisture would fill the apartment, causing MOLD. The mold gets EVERYWHERE. The smell of mold on your clothes, on your walls, on your blankets and furniture. The vent over the oven did not work well, the fire alarm is always going off when simply frying eggs. The vent in the bathroom did not work great. The appliance in this apartment worked well enough to get you by, but not bad enough to be replaced. Be aware of what you're getting into. The review "Unclean, Unhealthy, just plain terrible" hit the nail on the head. Please beware
Review from Apartments.com
10 People Found This Helpful
Property Manager at Western Hills responded to this review
Hello, and thank you for taking the time to express your concerns. Here at Western Hills we have had the washer and dryers in unit for many years without issue. While it is true that the building is not set up for the machines to vent to the... outside, the venting box when filled with water will work properly. We take any concerns regarding the functionality of your appliances or other maintenance needs seriously. Please feel free to reach out to us at the rental office so that we can discuss how we may remedy any outstanding work orders in your unit.
Western Hills Management