1/28/25
The only good thing about these apartments is the shuttle driver.
These apartments have become increasingly disappointing—an absolute disaster. The staff turnover is constant, and the mailbox area has been broken for months. The pool has been out of service for over a year, and maintenance tasks are consistently left incomplete due to frequent changes in personnel. Despite this, the rent has increased this year with no visible improvements from last year.
The surrounding area is poorly maintained, trash pickup is irregular, and the buildings often have... garbage inside because some residents fail to keep the area in front of their apartments clean.
The only positive aspect is the shuttle driver, who is exceptional and deserves five stars for her work—she’s the only good thing about this place.
Cayce Cove, either lower the rent or start addressing these issues. At the current price, it’s unclear what we’re even paying for. This place has so much potential, but it requires people to start doing their jobs to realize it.
Review from Apartments.com
Property Manager at Cayce Cove responded to this review
We appreciate you sharing your thoughts on your experience. Our goal is to provide you with service that helps to ensure your complete satisfaction, and we love hearing how impressed you have been with our shuttle driver! That said, we are eager to... address your concerns related to our amenities, upkeep efforts, and pricing on priority. Please contact us at marketing.caycecove@pepshmgmt.com to have a conversation sometime soon. Thank you.