1/2/25
DO NOT MOVE HERE
Absolutely terrible experience, do yourself a favor and look elsewhere. I’ve lived in apartments for years and I have never had such a bad time.
For starters the management is so rude and unhelpful, after complaining about the brown water that comes out of my faucet almost everytime I shower I was told “we run water all of the time in the office and never have any issues”. They also like to cut the water off with zero notice.
Do not rent from planters trace, you will regret it.
Review from Apartments.com
Property Manager at Planters Trace Apartment Homes responded to this review
We're genuinely sorry to hear about your experience. We pride ourselves on our customer service and it's disappointing to hear that we didn't meet your expectations. We understand the frustration of experiencing inconvenience with utilities and we... want to assure you that your feedback is taken very seriously. Please reach out to us directly at planterstrace@rinconpartners.com or call us at (854) 600-1319 so we can better understand and address your concerns.