The Lily Apartments

I moved out 8 months ago and I’m still trying to get my security deposit back. It took nearly 6 months for someone to answer the phone or email me back. The actual experience of living here is fine. Maintenance takes awhile (super short staffed) & no one cleans up their dogs poop. However, the fact that they are holding my money hostage is enough for me to recommend to you to not move here.

I have been in contact with the front office for a month about termites coming into my apartment through any crevice they can fit through (or chew through), including the air vents. I am always told they are going to get with the office manager and take care of it. I pretty much have to spend all of my time after the sun goes down checking for anything crawling on the walls and ceilings. Radius has already been on the news about the messed up water bills. I guess they love being in the spotlight... , because that’s the next step. Read More

In the beginning my experience was fine. However after time it wasn't all that. To start, in my two years there I paid a pest control fee and not once did anyone come and spray or did I see anyone on the property from any pest service. We paid for a valet trash service that would come every few days at times. ( We would put an additional trash bag outside given they never came the day before ) We received multiple emails stating that we could be fined. The breezeways were always covered in dead... bugs that at times would end up in the apartment front door entry. Upon signing the lease we were told we would be given a first floor apartment. A few days prior to move in they called and told us we were being moved to the top floor. ( There is no elevator) The maintence crew typically took a few days to come. After each lease the rent kept increasing and increasing. In one week there was a shooting right outside in the parking lot, my truck was broken into and also my motorcycle was stolen ( all within about 3 days ) After finding a house I emailed the facility multiple times to discuss moving out early. After a few weeks with no response I called and called.. finally after speaking with someone I was told a form needs to be signed and dropped off. At that point we had 60 days. My girlfriends dropped off the form in person and once I called to discuss they told us they never got that form. This pushed my move out date even further back. After speaking with the property manager she agreed to waive the early move out fee which alleviated some of my stress given at that point I was forced to pay rent at two places. The day of move out I sat at the office to drop off my keys and sign any forms for an hour and no one ever came. I had to make a trip a few days later to go drop off my keys. I was happy with the facility as a property however the staff made it very difficult at times... especially the move out process. You get what you pay for. The location is great however it is right off 61 but over time my experience became more and more frustrating at that location. The apartment itself was in great condition, brand new appliances.
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absolutely worst living experience I've ever had. firstly, they do not respond to maintenance requests whatsoever. I have put in 2 very urgent requests and I ended up having to call the property manager to have them come and fix them. they also raise your rent about $100 every year. in 2020, during covid when my lease was to be resigned they had all of the amenities shut down and yet they still raised the prices on the rent by $100. no one in the office answers the phone regardless of the... importance of the matter. I highly recommend not living here. Read More

I have been a resident for 3 months and my car was one of many cars that were broken in to. This happened in the middle of the day. They stole the radio out of my car and had to use tools to get it out. It’s not a big property but having cameras just might help. I’ve lost sleep over this and don’t feel safe.