St. Andrews Commons Apartment Homes

I sent a friend to go look at an apartment for her and her new born daughter being that when I visited prior my experience was amazing. As I expected she received the same amazing customer service that I did. She loved the apartments, there area and the close proximity to the highway and several shopping centers and restaurants. She stated that Ms. Sanders was very professional and knowledgeable about the community and will definitely be returning to put in an application.

i’ve had more roaches here than in the hood or in any household in my entire life. I’m not sure if it’s because of the moisture in the walls (I found this out from a neighbor) or because it’s a small gap in my door. I’ve been killing roaches left to right for about five months, but the solution to that was lemon, lavender, and some other essential oils and having the pest control guy come once every two weeks. The office doesn’t really answer the phone like that but when you do go into the... office, there are people in there to help. the maintenance men were short staffed for a while so a lot of things took a while to get fixed but when it did get fixed, they did a very good job. parking is very weird here. I’ve seen people cars get keyed over parking. I’ve seen people argue over parking. I’ve seen people call tow trucks. They really need to get some reserved parking. It is a lot of people that live at Saint Andrews Commons. The pool was only open for about three weeks this year If even that. they should’ve bought a pool cover that can only be unlocked by maintenance and if anybody vandalized the pool cover the cameras should do the rest of the job. There are no dog poop trash cans around that I’ve seen so people just let their dogs poop anywhere and everywhere. If you guys wanna live here lock your car doors nobody is your friend around here. They will rob you. while my car has been locked, I’ve seen people break into other people cars that are next to me because their doors are unlocked. In my opinion they need to knock down that whole gate section and just get two new gates and a security guard house in the middle instead of having three that don’t work. The towing company that they pay to come tow cars aren’t worth anything. They tow cars when they want. there are very good options rent wise. you can make up to three promises to pay your rent after the sixth and not get an eviction fee. overall, this apartment is good for very young people or older people but if you have a family or kids, I don’t recommend living here due to the roaches and mold and not having a playground plus the pool doesn’t really stay open that long. Read More

I’ve been living here for 4 months. I had little to no issues up until recently. I was leaving for a business trip to find out that my car was broken into and my glove box was open but nothing was missing. I got back 3 days later and parked in a well lit area and I came out to head to work and once again my car had my phone cable hanging out of the drivers door and smelt like weed. I tried contacting the front office DURING BUSINESS HOURS and it went straight to voicemail. The gate only works... sporadically so there is no sense of security around this complex. They claim that the premises are recorded but I don’t see any cameras. It’s getting to a point if they don’t want to buff up security measures that I might need to take things into my own hands moving forward. Honest to say I’m not renewing my lease. Please avoid at all costs Read More

ZERO STARS!! ZEROOOOOO!!! Do not move here!! There are raccoons in the roof.. The issues was reported last year and i was advised that there was nothing they can do.. This year I have contacted them 3 times about it and they stated they would have wildlife come out.. But i watch the raccoons come out n go back into the hole in the roof on 06/03/2023 and 06/05/2023.. Also 2 weeks prior to the first date. I have taken pictures on both occasions and now will be sending them to the new stations as... the property management company does not care.. The appliances are outdated. You hear gunshots often. They are requiring us to get rid of our washers/dryers because they can’t keep up with the ones that certain salts came with. The gate has been broken for over a year sooo this IS NOT A GATED COMMUNITY.. The appliances are so outdated that they are cream n brown!! The refrigerators are rusty inside. There are multiple buildings where the roofs need repairs n have raccoons living in them.. they give you 30-45 days to make a decision on weather you will move out or renew your lease instead of the normal 60 days that every complex gives.. Seems like a ploy to force ppl to stay because no other complex will hold an apt for 2 months for anyone.. There are 24 available apartments out here for a reason!! Do Yourself A Favor n find your new home somewhere else!! Read More

I'm the type of person who always looks at apartment reviews before moving in, but also takes them with a grain of salt. Everyone's experience is different.
Don't let the photos fool you. They were probably taken when the complex was first constructed. We now pay a monthly amenity fee of $65 on top of rent. Jokes on us because they don't take care of any of the amenities. Pretty sure the pool was green and gross all summer long this year. The tennis court is overgrown with weeds & cracked. The... laundry facility is non existent. Car wash area? No, more like area where the complex piles up junk. The gym is slightly okay, rarely has cleaning supplies & water though. Really this should be included with the ever increasing rent charges, not piled on top of your rent, trash pick up fee, pet rent, pest fee, and all the other stupid things they charge you for. Honestly, the units aren't bad at all! However, they'll raise your rent every year without increasing the quality of the complex & services. Don't think about reporting anything to the front staff, because if you complain too much they will ignore your emails & brush off your phone calls. No cap. What I loved about this complex was the front gates because this side of town is ROUGH. Jokes on me because they haven't been operational the entire 2 years I've lived here. Not to mention, there are holes in the surrounding fencing & I've legit seen stranger crawl through the holes to walk through the complex... I bet that's the reason my neighbors have told me about their cars being broken into & their motorcycles stolen.
Long story short... I can't wait to move out & find a better side of town to live on & to actually pay rent somewhere that will produce QUALITY & SAFETY & SERVICE.
If you're looking at this complex... please find somewhere better for yourself. I don't want anyone to make the mistake I have. Read More