Riverbanks Retreat Apartments

If you have other options please explore them. The pictures you see are nothing like what you get, I wasn’t allowed to view my unit before signing my lease. First red flag. I’ve lived here for 2 years, conditions are poor yet rent keeps increasing. The amenities are a joke: 2 small pools that have been closed since I moved in, a tiny playground that I’ve found razor blades at, and extremely outdated filthy laundry rooms. The laundry room doors are left wide open 24 hours a day allowing for cats... and other critters to take shelter. The machines always have bugs inside due to the doors being wide open.
When I moved in there were exposed nails inside around my front door where the panel had been ripped off but not placed before we arrived. After I put in a work order, they repaired it while I was gone by placing a strip of DUCT TAPE over the opening and painting it white. I wish I was joking. They recent changed property management companies but still, deplorable conditions. Also, there’s been 2 separate murders out here in the past year. The location is amazing, that’s the only positive. Just don’t move here. Read More

about the office staffs and the rent. The staffs are unprofessional, rude and lack common sense. They are very hard to deal with. I have tried to talk to them for maintenance and also submitted online maintenance requests. In most cases, the problems are not solved. I blame the office staffs rather than the maintenance guys. The situation has worsened since the corona outbreak. This poor service cannot justify increasing rent. Now I cannot move because of the 1-year lease I signed.

Environment is not safe at all for living. There are frequent criminal incidents, drug dealing, firearms shooting and what not. The management do not care about the safety of the tenants. And they do not take any action against any complaints. The environment is not clean either. Trash and garbages are all over and no one bothers to live among them. Probably the worst place to live in West Columbia.

I would recommend the apartments on every level except for utility bill. The apartment needs weatherproof windows. Better seals around doors. Insulation. And the blower in the AC/Heat unit was very loud. Utility bills were the only onerous aspect of the apartment. Otherwise I never had a problem with staff or neighbors.

Great price and the upgrades are worth it!! Management was very hepful!