2/28/25
Please do not move here bad managed cheap apartments
Do not move here. They sell the place as "luxury" apartments but refuse to make fixes and do anything if it will cost the apartment money. Upon moving in I was appalled about the shape of the apartment, countertops and floors were sticky, mold was in fridge and the bathroom was dirty, other peoples trash was still in drawers and on the patio, smoke detectors were hanging from the ceiling, towel rods were broken, among other things. I contacted the front office they had it "cleaned" which made it... better but not the standard you'd expect when moving into a new apartment. A couple weeks went by and my washer (provided by the apartment) started making loud scratching noises and my dryer (also provided by the apartment) need 2-3 drys to complete the cycle. I asked for both items to be replaced. I was told "the washer has to break more and thats just how the dyers work". I asked if I could use my own washer and dryer and was told yes but I was responsible for storing there broken appliances A Then about a week later a young couple moved in above me with small children. the floors are extremely thin so I would hear running and things hitting the floor for about 2-3 hours a day. I asked the apartment if they could do anything they said they'd talk with them and never got back to me. After getting no response I in lieu of the plethora of issues I had with the apartment I asked if I could move and was told yes but I would be charged a 500$ moving fee. I will not the maintenance man is very friendly but when you not provided the tools for the job your hands are tied. They did eventually switch out my washer with one from a vacant apartment essentially kicking the can down the road. Again don't be fooled by the nice pool and other amenenties this place is run down and cheap.
Review from Apartments.com
Property Manager at Solis responded to this review
Thank you for taking the time to share your experience, and we sincerely apologize for the frustrations you encountered during your time in our community. It’s disappointing to hear that your initial move-in experience did not meet your expectations,... and that ongoing noise issues further added to your dissatisfaction. Maintenance has since completed all work orders for the apartment within limitations and unfortunately neighboring noise can happen in shared living spaces. We also understand the frustrations around wanting to use your own appliance and community's lease break/ transfer fees, however they are in place for a reason, and the office team is doing their job. We would love to chance to improve your experience with us but understand you may not wish the same. We wish you best of luck in your future endeavors.
