Southpoint at Stones River Apartments

There are better apartments for way better prices. This is a small, raggedy apartment complex. They don’t fix anything. I’ve had 6 requests from when I moved in in July. They are still pending. I still don’t have a mailbox key. The washer and dryers that are provided are old, small, and stink. The fridges don’t have a waterline hook up, so there’s no ice maker, but they provide you with fridges with icemakers that take up most of the room. The floors are warped and scratched up. My counters were... dirty and chipped. They do not look like the.model or pictures I was shown. Very unsatisfied. Read More

Don’t waste your time. I’ve been LIVING here for 2-3 WEEKS but I’ve paid rent 3x now and early for that matter. Maintenance continuously marks the work orders as complete. I come home it’s still not fixed. I call the office they say “I’ll talk to them” nothing happens. I put in another work order 2 days later and they replace what they said was originally fixed. They turned my AC on left it on (it was on all day while I was at work I haven’t used the AC since I’ve moved in. How do you think I... noticed it was on) and left a mess in my apartment (I have pics and videos) not even a full week after I paid for a cleaning service to come. I asked to get reimbursed for the cleaning service. EVERYONE in the office says they’ll get with the property and/or regional manager and she doesn’t call me back. I went to the office three times and she refuses to see me. I called the regional management location and left a message and no one has gotten back to me. They can’t resolve a $102 fix but I the lease says if you miss rent they don’t have to give you notice and can just serve you the eviction or a warrant….. they all say “we apologize” well I can’t pay my bills or clean my apartment with an apology, can I? Read More

New management does not care about the current residents that have been living there for 5+ years. Nickle and diming every dollar out of you. Does not care about fixing major issues such as water damage and mold. Will not communicate properly about anything. DO NOT RENT HERE.

If I could, I would give this apartment zero stars. It is filthy and disgusting. Put in maintenance requests my very first day here and they conveniently cancelled them and said “nothing is wrong”. This property needs to be shut down because the owners do not know how to properly take care of anything. The office staff are rude and disrespectful.

I’ve lived here for a year and the apartment is great but the management is horrible. They’ve gotten quite a few different employees and managers in the past year and no one EVER answers the phone. Even when I was still looking for a place to live I had to literally come here on my lunch break and talk to someone in person to even get an apartment. When I finally got the apartment, they pushed my move in date back twice. Once I got in the apartment, I absolutely loved it but then started to... notice HUGE Tree Roaches coming into my home during the summer time…The sent the pest control guy to spray a couple of times and it help kill them but didn’t keep them out. I have multiple plugs in the house that won’t work and still to this day they haven’t fixed them, and anytime I need something serviced, it takes them so many weeks to do it. And again, they don’t answer the phone at all. Oh and now I’m getting charged an extra $350 a month for rent and it’s not even worth what I’m paying now…..like I said, I love my apartment but it’s not worth the pay at all. Read More