6/28/24
Don't Move Here, Ever
If it were possible to give this property zero stars, I would. I moved out in May of 2024 and can say that this was the most disgusting and poorly managed complex I have ever lived in. Management is never at the office to pick up the phone even when the office is supposed to be open. There are two maintenance members that serve the entire complex, but the fixes are so poorly done that you are better off doing it yourself. In the year that I stayed there, my air conditioning broke twice and my... dishwasher broke three times in addition to many other small things that needed fixing, and attempting to get any of this addressed is like pulling teeth.
The staff that worked at the leasing office don't seem to care one bit about the property or the residents, as the pool and gym were both consistently in a state of disrepair.
The units themselves are built very poorly, with water pipes bursting being a routine occurrence during the winter, and paper thin walls that let you hear every word of the TV show your neighbors are watching and every footstep the people above you take. When I moved in, the carpets were already stained with pet urine and the cabinets in the kitchen were broken, so it was clear that there is no pre move-in inspection on the property's part.
There was no part of living here that I can genuinely say was pleasant, which is unfortunate given that Eastern Tennessee and Maryville are so beautiful. There are much better complexes to live at in the area, especially given how much The Ridge at Hamilton Crossing charges.
Review from Apartments.com
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