Creekstone Apartments

This apartment is great if you love brown recluse spiders inside and yellow jacket nests on your porch! You want a washer/dryer in unit? You might have that, but they’re so small that they can only hold about 1/4 of your laundry at a time. And the washer might break and flood your apartment and you’ll have to beg the office for any information or timeline on it all getting fixed. They finally fixed it? Great, but they did an awful job and there’s a nail literally holding down the carpet in the... middle of your floor! You want to go for a swim? Excellent! They claim to have 2 pools but they really just have 1 and the bathroom at the pool is covered in diarrhea and has never once been cleaned. The pool will also be green and closed for about a month before officially closing for the season, so get that swimming in quick! Regular trash pick up? Maybe, but maybe not - I hope you like the view of an overflowing dumpster 50 feet from your apartment! Speaking of trash - paying monthly for a valet trash service when you can take your trash 50 feet to the dumpster is a lot of fun, and they only come 5 days a week and not on holidays or when it’s raining. Crime? It’s got that too, and no one at the complex will tell you about it, you’ll just find out on the news! Do you love having awful neighbors that you can constantly hear through the thin walls? Yep, you guessed it, they have that too! And they have the audacity to raise the rent!
I have never lived somewhere as small, gross, unsafe, & unkempt as Creekstone and would never recommend this complex to anyone who values their well-being. Read More

They did not resolve issues. The customer service was poor. They don't inform or provide information. They make changes but do not always inform the tenants.

I just moved to this community about a month ago and so far it's been great! The office staff is super helpful and the few work orders I did have were taken care of promptly. I would definitely recommend this community....and the neighbors are awesome!

As a previous tenant, i feel that it is my duty to make people aware of the black mold situation they have in their vents. make sure you check all your vents before renting here, it’s disgusting. also management was the least bit helpful and downplayed it as mildew.

FLEAS! be careful! This place from the outside doesn't look bad, and from a virtual perspective looks decent enough to live. When you actually move in you unfortunately get a whole other side. The communication of this place is poor, they do not update you on your concerns or tell you what actions they are planning to take to fix damages or concerns. When we moved in the apartment was dirty. The AC filter was never cleaned, exhaust fans were super dirty, sink handles were falling off, doors... wouldnt shut, window leaks when it rains, tons of water damage that you can clearly see was patched, carpet super soiled (but stated it was cleaned before move in) , spiders (which is common in TN), floor coming apart or caving in......dog park not maintenenced and stray cats galore. Advice: Get your dog a flea and tick prevention before moving to nashville. We learned the hard way and got a flea infestation in our apartment.....awful......I would not recommend living here at all.....its not worth the price........or do a thorough walk through before choosing this apartment.....we moved from AZ so we were unable to do an in person walk through, but wouldnt have done must justice as they switched our apartment last min without informing us....after i had set up electric with the original apartment we were going to be in. Oh and one thing to note: when you tell the appliance company creekstone referred you, YOU do NOT get a discount.......Creekstone gets a referral bonus...so do not let them mislead you when they say " give them my name and you will get a discount"... LIES....

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