5/30/24
No accountability from ownership
I have lived here for a few years and I pay for a parking spot. Every time I have to get some sort of repair or breakdown and I am in a rental on the weekend or after 5 pm you are unable to contact the office. The front desk refuse to assist and I am told that I can come to the office because no one will call me if left a message. It is a struggle to see a building with these prices pass the buck and give you no assistance or recourse.
Review from Apartments.com
Property Manager at Cumberland on Church Apartments responded to this review
We appreciate your feedback and understand your frustrations about the parking and communication issues. Our team strives to provide top-notch service and it's clear we missed the mark. We'd like the opportunity to discuss your concerns further and... have escalated your concerns to our leadership team. Sincerely, Traci J., Community Manager