3/6/25
Great Location, ongoing issues
I moved into the Harlowe Apartments in May, initially drawn by its fantastic external appearance, excellent location, and the range of amenities advertised. Unfortunately, my experience has been somewhat marred by a series of maintenance and accessibility issues.
The property itself maintains a striking aesthetic and the amenities, when accessible, are commendable. The location is undoubtedly a major selling point, offering convenient access to downtown and freeways.
However, since my move,... I’ve encountered several problems. There have been multiple instances of water breaks, which were disruptive and inconvenient. Often times getting little notice to water being shut off, I have had leaks in my apartment and have heard of others flooding.
Parking has also been a challenge, particularly due to ongoing construction. Access to and from the building via the alley has been consistently problematic, adding to daily frustrations. Furthermore, internet connectivity has been sporadic, impacting my ability to work from home efficiently.
These past few months have also been a challenge with car thefts and break ins occurring regularly. I have been a victim of this multiple times and even had property stolen from a secure area within the building.
In conclusion, while the Harlowe Apartments offer some great features and an attractive location, potential tenants should be aware of the ongoing issues with utilities, security and access.
Review from Apartments.com
Property Manager at Harlowe responded to this review
Thank you for sharing your honest feedback. We’re glad to hear you’ve enjoyed the location and amenities, but we sincerely regret the frustrations you’ve faced with maintenance, security, and accessibility. We understand how disruptive these issues... can be and we take them seriously.
Please know that our team is actively working to improve communication, security measures, and infrastructure reliability. We’d appreciate the opportunity to discuss your concerns further and explore ways to enhance your experience—please reach out to us at (615) 208-9908. Your feedback is invaluable, and we are committed to making meaningful improvements.
