Landmark at Lyncrest Reserve

I am extremely disappointed with my experience at this apartment complex. If I could give zero stars, I would.

From the very beginning, there were serious issues. During my first month living here, my living room ceiling was leaking rainwater and feel in, and it took TWO MONTHS for management to fix it. Also, my dishwasher flood the first week of me living there.

The leasing process and contract expectations were also not clearly communicated. When it came time for my lease to end, I was hit... with unexpected requirements and fees that were never properly explained upfront. As a first-time renter, this made an already stressful situation even worse.

During the winter storm, there was little to no communication or support from management. Residents were left to figure things out on their own, which was frustrating and concerning. My key was even left outside by them during this time.

Maintenance has been another major issue. Requests were either ignored or took far too long to be addressed. I even had mold growing in my laundry room, which is was still there when I moved out.
Overall, this complex lacks communication, responsiveness, and basic care for its residents. I would not recommend living here to anyone.
They did have a nice floor plan for my 2bed2bath! Read More

This is a great place to stay. Neighbors are friendly. Office staff really nice. Mr. Roy is absolutely professional and friendly. I recommend this place for anyone who wants to live in a peaceful and quiet place. Shout out to maintenance crew.

We applied to this place two weeks ago and still haven’t gotten an answer on approval. A week into waiting we decided to call and see what was taking so long. Every number we called said the line had been disconnected but eventually after looking for different numbers we got through. We were then told that our application hadn’t even been submitted because she needed additional paystubs from us. She never contacted us to let us know this but insisted she sent an email. We sent the additional... documents and here we are a week later and we still don’t have an answer. We decided to apply at another apartment complex and requested our admin fee back and we’re told she would have to get back to us. She then emailed us and said we would not be receiving a refund because we withdrew our application. I have never come across an apartment unwilling to refund an admin fee especially when it’s their own fault we withdrew. 250 dollars down the drain! Don’t apply here the reviews on this place are bad for a reason. Read More

Apartments are not in good shape, being charged 55 a month for washer and dryer that are NOT even in the unit. New management does not respond to numerous work orders placed. Fees increased without any warning, charged for renters insurance even AFTER providing proof of insurance (still no refund and have been charged for 8 months) Turned water off today with ZERO notice at the entire complex. Do not recommend!!!

Most units no longer have screened in porches which is a shame. There is no way to enjoy them without being attacked by insects in the wooded areas. I have lived here multuple years and the pools are rarely open due to needing repairs or inspections. Nobody cleans up after their dogs, trash at mailboxes are allowed to spill over regularly, thin walls. Loud neighbors.... the floor plans and size are the only upside. Some office staff and maintenance are pleasant but the company has yet to place... an effective property manager on site since thy bought it years ago. Unless their idea of efficiency is to be useless to existing residents concerns. Read More