7/29/24
Verified Renter
When it was time for me to renew my contract, I used the electronic signature option. Unfortunately, there were some technical issues with the system. Instead of addressing the problem, the company decided to increase my rent from a fixed 6-month term to a month-to-month basis, as if my contract hadn't been signed. Even after it was revealed that the issue was due to an IT problem, they failed to refund the additional money they had taken.
Review from Apartments.com
4 People Found This Helpful
Property Manager at 101 Depot responded to this review
We are sorry to hear that you have had this negative experience with your renewal. We always prefer to have our resident renew vs. going month-to-month so we too would prioritize providing you with a renewal lease. We are not familiar with the... circumstance that you have referenced but we are always happy to assist if you would like to stop by our office. Thank you!