7/10/23
Pest Infestation
Here are some issues I have encountered in my 13 month stay.
Cleaning Fee: Prior to moving in, I paid $150 in cleaning fee. Upon arriving, I was disappointed to find the apartment was in very underwhelming condition. It did not seem any cleaner than I would expect moving into any apartment, without having to pay any cleaning fee.
Misleading advertisement: Prior to signing my lease, I toured an apartment as this unit was said to be under renovation. I am not exactly sure what was being... renovated as all appliances were visible. Everything is old and just seemed to be painted over. It was very underwhelming.
Lots of Pest: A big indicator to me that no extra cleaning took place was the roach infestation. I spent months vigorously cleaning everything. Even after several treatments and always cleaning everything, they were still here. I was always anxious as they would get into everything. It is ultimately the number one reason I will not renew my lease. I have been very concerned, not just about my items in the apartment, but most importantly, my health. In my less than one year here so far, I have gone through over 200 sticky traps not even counting the number of roaches I killed as they were crawling around. It was a danger to my physical health and detrimental to my mental health.
Water Shutoff: The water was always getting shut off. The communication was okay, but it was always very inconvenient. No water was provided during this time to help the burden residents were facing.
Lights cut off: The lights went off several times. Often having to throw out what would have otherwise been perfectly good food.
I am so glad to be gone!!
Review from Apartments.com
5 People Found This Helpful
Property Manager at Autumnwood responded to this review
Thank you for your feedback. We're upset to hear that you're having issues with pests. Would you have some time to discuss this directly? We'd like to come up with a solution that will revert your experience back to the comfortable living quality you... deserve. Please contact us at rgarcia@bridgepm.com at your convenience.