Carriage House

I’ve been living here for about four months and so far it’s been a good experience. It’s really hard to get in touch with the office staff. Sometimes putting in a repair order takes quite a while, but maybe they are understaffed otherwise it’s been a great place to live for me.

WARNING: AVOID THIS APARTMENT COMPLEX AT ALL COSTS

I am utterly disappointed and disgusted by the atrocious treatment I received from Carriage House Apartments. My experience with this establishment has been nothing short of a nightmare, and I feel compelled to warn others considering renting here.

From the moment I moved in, it became apparent that the management's disregard for tenants' well-being and basic rights was appalling. Let me highlight just a few of the numerous grievances I... encountered:

Living at Carriage House Apartments has been a nightmare due to severe maintenance neglect, unprofessional staff behavior, inadequate security measures, and financial exploitation. The apartment's condition upon move-in was deplorable, with unresolved issues like cracks in walls and doors that wouldn't close properly. The maintenance team's fixes were temporary at best, while staff members were consistently rude and dismissive of concerns, with high turnover making accountability impossible. Security measures were ineffective, leaving residents vulnerable to safety risks. Additionally, the complex's financial practices were exploitative, with arbitrary fees and charges

In conclusion, my tenure at Carriage House Apartment has been a nightmare, even long after I have moved out, and I cannot in good conscience recommend it to anyone. Save yourself the trouble and seek housing elsewhere. The sheer incompetence, indifference, and lack of integrity displayed by the management make this apartment complex unfit for human habitation. Consider yourself warned.
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I’ve lived here 6 yrs and love my home. The staff is very efficient and helpful. Maintenance crew is very responsive and fixes any issues.

I love this property it's quite and family friendly we have a BBQ area swimming pool gym and play area for my grandson and a park for my support animals. The office staff is very understanding and professional I just have noticed multiple people leave the office and new workers come. But all and all a great staff. Fast maintenance response. I love it 4 months in no problems.

Overall it was great experience, working with Katie. She was very sweet, professional and understanding. I would have gave them a 5 star only if they knew how to answer the phone. From going to see the Apartments, from getting approved, from moving in, I did all the calling until I realized they communicate better via email. My place is exactly how I want it besides not having a fireplace in my unit.