3/13/26
Terrible customer service
i was looking forward to touring these apartments for a 2b 2b when i walked in nobody greeted us. there were 2 female workers after abt 5 minutes of just standing by the front door i was finally greeted. when i said i was here for a tour which i scheduled through the website the lady shook her head no asked how many beds i was looking for, asked for id then proceeded to give me a key said “it’ll be building number 3 apartment 3302”. mind you i have never been to this complex before nor do i know... where building 3 is. after finally finding the apartment while looking at it i realize its only a 1bd 1bd which i didnt want, and the bathroom was horrible. i immediately leave the apartment and go to the office and ask “do you not have any 2b 2b to tour? that apartment was a 1bd 1ba” the lady looks confused and says no. if there wasn’t any 2bd 2ba to tour why not just say that from the start. i scheduled for a guided tour this was very unprofessional and unpleasant. me and my family are definitely not moving here.
Review from Apartments.com















