9/3/20
Horrible customer service!
Called to get availability and pricing, but girl who answered sighed and hung up on me. If this is how they are when you are interested in renting with them , imagine how they treat you when you are an actual resident. The owner or whoever is in charge, should think about hiring a new staff. At the attitude ya'll are working, I'm surprised you have people who do not complain.
Review from Apartments.com
6 People Found This Helpful
Property Manager at Providence at Prairie Oaks Apartments responded to this review
Hello, thank you for reaching out to us. We are disappointed to hear about the interaction you had with our team member and would like to learn more. Every team member is expected to be kind, courteous, and professional at all times, so we are... somewhat surprised to receive this feedback. Please reach out to us directly at customercare@highmarkres.com to discuss your experience in greater detail when you have a moment. Thank you for your time.