10/4/21
Decent rooms but lots of problems
So I'll start out by saying that the actual apartments are pretty nice and reasonably priced. However, everything else is pretty much downside.
About 1/3 of the parking is open, about half is covered, and the rest are garages. However, half of the covered parking isn't rented because nobody wants to pay extra for it, which means you either pay up or compete for the open parking. I often have to walk across the entire complex because there are no open spots by my residence.
Additionally,... guest parking is terrible. There are some spots on the south side, so if you live on the north side, you have to go get your company (and if the guest spots are full, they have to park all the way at the office.
Since the sale (Bell Hill Country -> Callista Hill Country), maintenance has gone to crap. At one point, I had an outstanding maintenance request for over a month. When I called to ask about it, they said they were behind, and when I checked my resident portal, it had actually been removed altogether.
The pool was basically closed the entire summer. No, that isn't hyperbole... it was literally closed for 2-3 months. And then someone stole a portion of the mailbox, which at the time of my moveout, still wasn't replaced. So I had spent 2 months going to the post office on a regular basis to pick up my mail.
In summary; decent apartments, terrible management.
Review from Apartments.com
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