10/4/23
LIVE ANYWHERE ELSE BUT HERE
I dont even know where to start...
TLDR - this apartment complex is the worst do not waste your time or money. Literally live anywhere else if you can.
When I first moved in the AC was not working. Took them a total of 5 days of me hounding to fix it. The manger had the audacity to tell me it was already fixed on day 3 of me saying it wasnt.
for over 5 months the gate didnt work. Which led to break ins in vehicles and break ins to our mailbox. They also decided to not tell anyone the mail was... being stolen. I only found out because when i went to get my mail the mail man said the mail was being stolen for over a month and that hes let management know and they dont seem to care. I confronted them about it and said they should at least tell everyone. They said it was a north austin issue and not their issue. like what?
I bought a garage and the clicker would not work sometimes. Every-time i brought it in for a new one they said it was fine and they fixed it. TWICE i was not able to access my vehicle because the clicker wouldnt open the garage and it was weekend after hours so I had to uber. I dealt with that for over a month before they gave me a new clicker.
Heres another fun reason why they are the worst. My gf would visit a lot (from 4 hours away) and to make it easier for her I wanted to add her vehicle to the lease so there was no issues on it getting towed if she forgot to sign up as a daily visitor. (keep in mind i had a lease for a 2br apt) They said I had to add her to the lease and an application fee of $75 which i argued is dumb but whatever i said ok. After she completed the application they said she had to do a security deposit of $375 and when i told them nevermind they said well we know shes staying with you so we will charge you a lease violation if you dont pay (even tho she was not living with me but she was there a lot of the time).
I also moved out 4 months early because the place was that horrible i opted to not break the lease cause it would cost me 4 months of rent. After clearing out the apt i was told i had to keep the utilities on even though nobody was there again i said fine i moved out left the AC on at 78 to be generous and these people changed it to 68 I only realized when my bill was outrageously high while I was not even there.
literally so much more to say but there is a character limit
Review from Apartments.com