9/21/24
A Nightmare Disguised as Luxury
My experience at Prescott Apartments has been nothing short of a disaster. Despite being advertised as "luxury," this place falls woefully short of that standard. From the very first day, my apartment was in deplorable condition. The pest control has been ineffective, leaving me dealing with an ongoing cockroach infestation despite paying for these services.
Security is a major concern here. The entrance door has been left unrepaired for months, posing a serious risk. We even experienced a... burglary of our storage unit and were met with a shocking lack of urgency and response from management. This indifference is evident in their frequent neglect of maintenance requests and poor management of common areas.
The pool area is also problematic. It is often filthy due to people from the surrounding neighborhood and students bringing their friends. The gates are frequently left wide open, allowing unauthorized access, which compromises security and hygiene.
Common areas are dirty, with trash and dog waste left unaddressed. Appliances in the apartment trigger the fire alarms, making them practically unusable. The property is frequently visited by individuals under the influence of drugs, and I have felt unsafe due to threats from people asking for money. There are also multiple instances of vehicles being broken into or left unattended, raising concerns about them being stolen.
Additionally, the noise from barking dogs starting at 4 a.m. is intolerable, especially considering the property’s “luxury” label. The management’s negligence and disregard for resident safety and cleanliness make this place far from the high standard they claim to offer.
Overall, my time at Prescott Apartments has been marked by ongoing issues and a lack of effective resolution from management. I strongly advise prospective residents to reconsider, as the living conditions here are far from acceptable and do not reflect the “luxury” advertised.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at The Prescott responded to this review
Thank you for taking the time to share your experience with us. We genuinely value your feedback, as it provides us with important insights into areas where we can improve.
We’re sorry to hear that your experience has not met your expectations.... Please know that we take concerns regarding maintenance, security, and cleanliness very seriously. Our team is committed to providing a safe and comfortable living environment, and we are actively working on addressing the issues you've mentioned.
Your feedback about pest control, security measures, and the maintenance of common areas highlights areas we need to focus on, and we appreciate you bringing this to our attention. We strive to rectify these matters quickly, and we encourage you to reach out to management directly so we can work together to resolve any ongoing issues.
We truly want our residents to feel at home and secure, and we are here to listen and make improvements. Thank you again for sharing your thoughts, and please feel free to reach out to us anytime.
Best Regards,
The Prescott Management
