The Village At Gracy Farms Apartments

Horrible Security & Maintenance – Avoid This Complex!

I’ve had nothing but issues since moving here. The lack of security is unbelievable – Amazon packages are constantly stolen, my car was broken into, and the so-called “gated community” is a joke. The gate has been broken for over a year now, and despite multiple complaints to management, they’ve done absolutely nothing about it. They just keep saying they’ll “get it fixed” but nothing changes.

On top of that, maintenance requests take... forever. It can take 4 to 8 weeks for them to fix anything, even while you’re still paying full rent. It’s clear they don’t care about the safety or comfort of their residents. I’m beyond frustrated and would not recommend this place to anyone. Don’t waste your time or money here! Read More

Clean place like the way it looks and pool is nice . I would recommend living here . The rent is a good price . Also have good parking on site

Overall stay was ok. There are some issues with no gate working and stairs were not clean sometimes work orders take weeks.The rest was good staff was helpful . I would say the additional $15 fetch packages charge should be optional cause no one actual uses it

At the moment things are starting to go downhill with the new management. The gates have been broken for months, they aren't providing bags at the dog stations or taking out the trash at them. The 'updated' gym lacks equipment and hasn't been cleaned in a long time. No one answers the phone when you call and there's rarely any one at the desk and the mailbox to mail out letters us broken.

The pros are that this is generally a very nice place to live in a great area of Austin at decently affordable prices. However, there has been so much turn over in the office that things have been very mismanaged here lately. I have had various issues recently, and the worst part is they NEVER answer the phone anymore. I used to be able to get through to the office by phone and now EVERY time I need something I have to gamble on how fast they will respond to my email or go to the office.