Waterloo Flats

This is a poorly managed and maintained community. There is noticeable staff turn over. The gates are often broken, leaving the complex unsecure. Sanitation is unsatisfactory, as washing machines have been left out of service for long times, residents leave pet waste throughout the complex, and homeless people regularly sift through the dumpsters in the mornings and nights. In my second year living here, I continue to see the complex worsening, while leasing gets stricter and raises rent. It is... truly unfortunate because the complex seems up to date, and in a great location. There is a lot of wasted potential in this apartment complex. Read More

Love the staff grounds are always clean and pool as well everything if fixed in a timely manner team has great communication with the community

We love living here! We're close to downtown, our favorite restaurants, and HEB. We love how affordable it is and how nice the facilities are.

For the most part the complex is great! They took a pool away without any explanation and I personally had to get the laundry room fixed by reviewing and emailing the the company that handles our machines but the area is quiet and clean and they try to make sure everyone abides by the rules.
I have lived here for almost four years and will only move because I am leaving Austin next year. The rents affordable the location is fantastic. And when it works, we even have an updated gate system that... we can now operate with our phones.
If you want to pay rent, still eat, and be close to Town Lake, DT, and S. Congress, this is your place. Read More

The staff is kind and friendly. The property is clean, and maintenance is very helpful.