West End Lodge Apartments

Terrible, terrible apartments. Charge extra hidden fee unlike any other apartments in the area. Gave me a dirty apartment at move in time and said it was because they needed to fix some appliance. At move out, I cleaned the whole apartment and despite that they charge me a hefty $175 carpet cleaning fee and some $20 utility fee and took all my security deposit.

The hallways leading up to the apartments are disgusting, management promised for an entire year they were getting some budget to... clean it but never happened.

Dont forget bugs, everytime you open your door a swarm of bugs go in with you. One time also had a snake inside the house. Yes, inside.


Apartments inside are old, dusty, poor materials. Don’t think they’ve upgraded too much since 2007. Kitchen is too small, very difficult to cook efficiently and also has poor cabinet space.

Management is terrible, the only one trying to be helpful in anyway was Maddison, so if you’re forced to live there on gun point, make sure you try to deal with her, because anyone else will not accommodate you with anything.

If anyone needs a more detailed reason on why not to move there, please leave a review and I will personally call you and tell you all the cons about it. Don’t get impressed by the resort looking pictures on the website. Read More

Amazing community, the grounds are clean and the staff is awesome.

I would not recommend moving here if you have kids! First of all, we had a mold issue took them forever to take us seriously and get it fixed while we had allergies, itching and a bad cough for months! We Had to even get our own mold kit for them to actually listen to our requests. Our son couldn't run around or play in our apartment without our downstairs neighbors banging or complaining at ALL hours of the day which is horrible when you have a toddler. The walls are so thin I could hear my... next-door neighbor coughing and playing videos games. The complex slapped some paint on the outside of the apartments and want to up charge rent. While the inside is old, and not even updated our stove barley heats up! We found snakeskin in our patio where my son plays. And they don’t do routine pest control sprays you have to ask which is crazy considering we get charged monthly for it. Parking is horrible! The pool is always dirty the water always has dirt with dead bugs and frogs in it. Once I was getting the tub ready for my son's bath and the water was yellow and dirty! The leasing office staff are so unfriendly and rude any help you ask for is an inconvenience to them. I could go on for days on how many issues we’ve had living here! Don’t understand how they have 4 stars. Oh, wait I do they sent out emails constantly asking residents to give them 5 stars. lol
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This is the very first time that I have rented/lived in an apartment. From day one, my experience with the WEL staff has been wonderful! Madison was very professional, personable, patient :), and very helpful as I navigated through the process to live here. The weekend personal was also very helpful and nice. I love how the personnel make you feel comfortable with your choice in choosing their property to reside. The welcoming sign in the lobby that states the names of those moving in is so... heartwarming. I felt the love. It is quiet and serene, the grounds are maintained and the neighbors are very friendly. One thing that impresses me the most are the events that are held on-site and social clubs you can join to get to know the residents. Being a new resident to the Beaumont area, I am very happy that I choose WEL as my home and I would recommend this property to anyone needing a new home. Thank you WEL for making my relocation to Beaumont and my first experience in an apartment setting the best ever!!! Read More

I felt immediately welcomed and beyond pleased by the atmosphere. It seems very safe and fun for me and my fur baby. I can’t wait to move in!