18Eleven Frankford Apartments

I recently moved into Carling on Frankford, and I couldn’t be more pleased with my decision. From the moment I toured the property, it was clear this place stands out for its blend of comfort, style, and convenience.

The apartment itself is spacious, with high ceilings and plenty of natural light. The layout is thoughtful, with an open-plan living and dining area that feels modern and inviting. The kitchen is fully equipped with stainless steel appliances, granite countertops, and ample storage... , making it a joy to cook and entertain. The bedrooms are generously sized, and the closets are walk-ins, which is a huge plus!

The amenities here are top-notch. The building features a state-of-the-art fitness center, a rooftop lounge with stunning views, and a beautiful outdoor pool area. The on-site management team is incredibly responsive, always quick to address any concerns or maintenance requests, which makes a big difference in the overall experience. Read More

Constant hot water issues, front office staff is horrible and will not respond to emails or pick up the phone, maintenance is horrible. Be prepared to see dead rats or just rats period. Just don’t move here

I moved in 11\19.First days there no hot water. Called office some lame excuse of the boiler needs to be turned up.This went on for a few days. Same excuse. I tried calling office good luck with getting them to answer. I finally went in and said i had no hot water. I was called a liar. Then i went to the main office of corporate on messenger complaining. The district manager called me. Sent over a District maint super. Come Jan 6 had hot water. Upstairs started leaking called the em number no... answer same woth tenant upstairs. It took 41/2 hours to get someone to come. Then no locks on storage units. I was leaving and found a homeless person sleeping in the one next to mine. Save your money maintenance is a joke. As with office staff. Read More

These apartments are the worse. Hot water in the summer, cold water in the winter. No A/C, no heat, enter your apartment at will and then lie and say you refused entry. A Real Slum! Never Again!

These are definitely apartments I would AVOID!

The buildings are falling apart and whenever there is a maintenance issue they come in and put a band-aid on it.

I had to have the HVAC system worked on approx. 6 -7 times since moving in. On a couple occasions the AC stopped working. The other times I had RUSTY water dripping from the ceiling on me in the shower. It took maintenance 4 different attempts to fix the issue.

The Manager Monica REFUSES to return phone calls and will not have her... regional manager contact me after several requests.

Maintenance shows at my door unannounced despite the fact that I have made numerous requests to be notified prior to attempting any repairs.

The kick plate from my dishwasher is still sitting on the floor of my kitchen from the service repair OVER A MONTH AGO!! Read More