Creekside 121 Apartments

The staff has been so helpful! Devin was patient and answered all of my questions. It’s a nice complex and has many things to do in the area.

I could not actually live in my apartment for the 1st month I lived there as the AC was broken. They sent out maintenance to "fix" within 2 days of my request. Told me to wait a day for it to get cool. It did not. I went back and forth with them for roughly 2 weeks before I mentioned bringing in legal counsel and they actually sent someone else out to check on why it still wasn't working. They had broken the AC further when they topped it off with the wrong FREON on the initial visit. It took... about another week before they could completely replace the unit. They only comped a few days of my rent on how long the issue was initially "open" in their system. Meaning that the other days I was not able to live in my apartment were not comped as officially I was still in the apartment. This was in June. Maintenance would often close requests before they were actually completed. Another example was when the bottom of a barely used drawer fell through because it was glued in. It took 2-3 weeks for them to come out and fix it. I wouldn't have much of an issue with it, except that on my side of things, they closed it out about a week into waiting for it to fix. There is a reservoir behind the property. When I initially toured, the property did a pretty good job at pest control especially near that part of the property that is near the water. I don't know if they changed providers or what but overtime, I found that my ground floor apartment was being invaded by various bugs. When they changed trash valets, trash wasn't being picked up as often, this is barring severe weather. Lots of raccoons and squirrels getting into your trash. As a couple of other reviews mentioned, you'd be required to have a sticker on your car or register your guests' cars each day, under threat of being towed. I wouldn't be as bothered by this except that there would be partying and loud music in the middle of the night on the street with guests on the regular. Management didn't seem to care. When it comes to internet, like many places, you don't get to choose your provider, however, you are paying more through the property for internet than through Spectrum directly. However, you do not get a choice on this. What the property is currently charging now, I cannot confirm. Also, management would often scold residents about using the pool too much, using the trash compactor, etc. Overall, not worth it. Though it does look like they lowered the price on my apartment so there's that. Read More

Shadiest apartment I’ve ever been to. You have to practically beg management to send maintenance. They will tow your car if you don’t have their sticker (they get a cut of your $375 tow fee). Guests have to register for parking every 24 hours and after the 3rd visit, they have to pay $5 each time they wanna park. Trash is always overflowing and Raccoons can often be seen at night digging through bags and leaving garbage everywhere. Rent isn’t that bad but the headache of everything else isn’t... worth it.
Read More

I have had to contact the management probably about 10 times each time I need something done with maintenance. I have to hound them to come. There are things that they have marked as in progress that are still not done from the time we have moved in (broken blinds) and they took 7 months to give us a mailbox door. My apartment vibrates loudly from the AC unit below us. Vibrating doors, drawers, I can't put a bowl on the counter without it clinking around. They have printers available in the... lounge that do not work/ are out of ink/ are out of paper. They have guest parking spots but they will tow your guests out if they do not register (and you're only allowed 3 registrations per month per visit before they charge to park) Read More

I am a current resident of Creekside 121 since 07/2023. DO NOT MOVE HERE! It kills me to post a bad review because of the warm welcome I received from my leasing agent when viewing this property. I’m from a completely different state and I had high hopes for this place but I have to be honest. The first night I moved in there was a flood from my laundry room The water was going through the walls. I called emergency maintenance they said someone would be out immediately. I called 15 times through... out the night and was told someone was coming and no one came until the next day. The property manager Brittany came that morning to apologize for my first night going the way it went. I was ensured by the property manager Brittany that this was not the norm for this property and that I wouldn’t have any issues anymore with someone coming out to service these emergency issues. It took them days to dry the walls and weeks to come put my base boards back on. Last night 09/09/2023 I had an electrical issue while simply turning the oven on that kicked my power breaker off. I live in Texas it has been 100 degrees or more here. I called the emergency maintenance line at 9:30pm and was advised that someone would be here. After an hour i called back they said the emergency maintenance associate acknowledged the request and would be there soon. It was 11:30pm still no one. I called back to see if they could contact the property manager to see if they could put me in a corporate apartment because it’s so hot until they fixed it. I got no response from them. It is now 09/10/2023 11:00am. The next day and I am still with out electricity. Read More