12/18/24
Verified Renter
Over all my experience has been good. I renewed for a second year so hopefully it stays that way. There are issues with people picking up after their pets, and parking where they shouldn’t. The amenities are great and for the most part maintenance is very timely. At times it is hard to get questions answered by staff and getting them on the phone is even harder. I know it’s a fault large community but a better way to communicate would be great. Otherwise all in all it’s great.
Review from Apartments.com
Property Manager at Keystone at Castle Hills responded to this review
It is fantastic to know that our team and our community have made such a great impression on you! We appreciate the high rating.