3/19/25
Verified Renter
The people in office are okay on answering the phone on weekends, but I think it's due to there only being one person there sometimes. The communication isn't great more like due to the third parties like ADT, Pest Control. I don't have many or major complaints about the apartment. The maintenance is great, respond within 24 hours depending on the time you make the request, so far no later than 48 hours.
Review from Apartments.com
Property Manager at Keystone at Castle Hills responded to this review
Thank you, Anonymous User, for your four-star rating! Let us know if there is anything we can do to improve your experience.