Arbors at Wolf Pen Creek Apartments

Tons of water shut offs im talking guaranteed monthly.

1. My friend gave notice 2 MONTHS ahead about not continue the lease, but still be charged for $2000! They waste a lot of time arguing with the leasing office. so, If you forget to give them notice TWO MONTHS AHEAD? You will be charged $2000!!!!

2. Refer bonus, you need to call every month to get it. Every time you call for it, they will tell you next month. If you are not that patient to call every month, wasting your life in arguing? Sorry, they just pretend forgetting it.

3. Unfriendly... STAFF. No subleasing. I want to sublease, and they charged $150 application fee and administration fee. Then they denied the application without refunding $150. I asked about the reason, and they just said: I TOLD YOU! I DENIED THE APPLICATION! NOTHING YOU COULD DO!

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I started living in the Arbors at Wolf pen creek since 2016. My first year stay was really wonderful. Based on my 1 year experience we renewed our lease. Since then things started spiraling down. They increased the rent after the renovations which is a bit expensive.We renewed the lease for an early bird offer. However it turns out to be the worst decision we made last year. After we renewed the lease, the office doubled the discount to new residents, that’s so unfair to residents accepted this... ‘early bird’ offer. One of the night mare situation we are experiencing is the water shutoff. In the last 6 months, there has been approximately 25 days water shutoff. Some times you get the notice and some times you wont. The management is unfriendly and there response to this problem is rude. They dont care about the residents.

Overall, My experience changed from positive to negative with in two years. Read More

If you are ok to deal with the ignorant leasing office, you can consider the apartment. The leasing office never takes responsibility for their fault. They will put up the amount of rent you need to pay on the day that is late and charge you a late penalty at the same time. They said they sent you reminders and the fact that you never got it. They will deny their offers for residence who renewed. When you ever received an email including an offer for renewed residence and when you go to them... they said they don't know and it must be a mistake. They will always say there is nothing they can do and the fact that you know there is something they can do for sure. Read More

Currently the water gets shut off almost everyday, without any warning anymore. This has been occurring since February with outages that last well into the night. There are ants in the apartment that management does not do anything about. A/C's go out all the time with quick fixes done just to make it last until something else breaks, driving your electric bill through the roof. Residents have had their cars broken into and all management does it tell them they aren't liable, there's a security... company that is supposed to drive through at night but I have seen him multiple times pull into the entrance and sit on his phone for about 5 minutes and then pull right back out, never going through the actual complex. Do not live here, it's was nice at first but now it's a never ending nightmare. Read More