9/21/24
Please live here if you want to be robbed!
I lived at The Cottages of College Station for a while, and my experience was anything but pleasant. From the moment I moved in, I was hit with unexpected, costly fees that seemed to appear out of nowhere. It felt like each month brought a new, unexplained charge, and no one could clearly explain why I was being billed so much. The constant stream of hidden fees made the whole experience frustrating and stressful.
To make matters worse, the management at The Cottages is unprofessional and... immature. Instead of addressing resident concerns or providing decent customer service, they frequently dismiss complaints and hide behind "policy." Getting any meaningful assistance or answers from them was a struggle. Their disorganization and poor communication left me feeling ignored and undervalued as a tenant.
Overall, while the property might look appealing on the surface, living here is a hassle I wouldn’t recommend to anyone. Save yourself the trouble and find somewhere else to live.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at The Cottages of College Station responded to this review
Anonymous, we want to provide the best customer experience for our residents and guests, and we are sorry to hear you had this experience. The Cottages is now managed by a new company, and we would personally love to connect with you to discuss your... concerns if there is anything outstanding or anything we could do to improve. We will reach out to you in an effort to connect. You can also connect with us at your convenience via phone or email so we can talk through any outstanding details. Thanks! - The Cottages of College Station Team, (979) 703-1865 | cottagesofcs@peakmade.com.