4/8/25
Corporate takes months to fix exterior issues.
There was a leak at the building across from mine. The leak ran across the sidewalk and into the parking lot all the way to the storm drain for 8 months. I called the office periodically, it was out of their hands. The exterior pictures aren't updated, when I moved in, the replaced the siding. They got a company who did a hap Hazzard job, making strange and changes to the exterior, uneven cuts, patching areas that didn't look right, they put my railing back in with squares of wood, took out... vents in some buildings. They got rid of that company but didn't fix the errors. Had they the decency to tell me they were doing this, I wouldn't have moved there. All and all, it must have taken 7 months.They take care of the front of the community look nice, mulching, adding flowers, looks good but the back area has lots of erosion, falling apart retaining walls, looks like a desert. The office is nice, maintenence is good but if corporate is involved forget it, no way to live.
Review from Apartments.com
Property Manager at Forest Creek Apartments responded to this review
Thank you for sharing your experience. We’re sorry to hear that aspects of your time here did not meet your expectations. We understand how frustrating it can be when exterior concerns take longer than expected to resolve, and we appreciate you... bringing them to our attention.
While we’re glad you had positive interactions with our office and maintenance teams, we recognize that communication around larger projects and repairs is just as important. The erosion issue you mentioned has since been addressed, and we’re actively working on additional improvements related to the natural aging of the property.
Your feedback is valuable, and we’re committed to making continued progress throughout the community. If you’d like to speak with us directly about any remaining concerns, we’d welcome the opportunity—please don’t hesitate to contact me at 936-441-1500 or forestcreek@tarantino.com.
Thank you again for your review.
Lani Swinburn- Property Manager