10/25/23
TERRIBLE
DO NOT RENT FROM HERE! I don't care if it looks nice and it's a good price, it's NOT worth it. I lived here for a year and had at least one problem every month the entire time I lived here. I wasnt going to leave a review, but I moved out in July and am still having issues with them nearly 4 months later, so I figured it was time. They can't hold management or maintenance employees and the employees they have do things to the bare minimum and most convince to them. Our AC broke and wasn't fixed... for 3 days (not to mention that it constantly leaked and caused mold and no one would fix it the entire time we were there), our stove broke and wasn't fixed or replaced for over 2 weeks, our water heater broke and they graciously gave us the keys to another vacant apartment that had rat poop everywhere old dried eyelashes stuck to the counters and literal dirt in the shower, and lastly and most importantly THEY LOST OUR MONEY and tried to blame it on us (what we are currently dealing with 4 months later). This is barely touching the tip of the iceberg. When we tried to give our notice at the end of our lease, they refused to let us until it was too late (after going into the office to do so 4 separate times before the 60 day mark) and then they tried to charge us for a late notice. The apartments themselves have cockroaches that cannot be taken care of with any amount of cleaning and care and when brought to the attention of the leasing office (several times), nothing was done. The only positive thing that I can say about this place is the big parking spots and getting out of there but even that didn't keep the issues at bay. Management always seems annoyed when anything is brought to their attention and maintenance was always rude and always seemed inconvenienced to be there. I'll finish this with the fact that their "ammentities" were poorly taken care of and were closed a majority of the time. Their attempt to change rules and make things better only worsened it and I can whole heartedly tell you that this is one of the worst places you can live in corpus christi.
Review from Apartments.com
8 People Found This Helpful
Property Manager at The Palm on SPID responded to this review
Greetings, we appreciate you choosing our community as your home for a year. It is wonderful knowing you found our community beautiful and the pricing great. It is disheartening to hear of your concerns with pest control and general maintenance... matters. Please reach out to us at palmmanager@cw-res.com so we can learn more.