Cityplace Heights Apartments

I’ve been dealing with ongoing noise issues from my downstairs neighbors, and the office hasn't taken any action despite my complaints for months. Today, I had a encounter with my neighbors regarding the loud music. Now I’m fearful in my own home, where all I want is peace and quiet.

Additionally, the security concerns at Cityplace Heights are alarming. Although crime as no address, it has Cityplace on speed dial. I urge everyone to check the crime reports, where you'll find records of 40... theft/break-in/stolen car incidents from January 1, 2023, to April 30, 2023. I personally experienced a break-in on July 11, 2023, and had to call 911 on July 13, 2023, due to a terrifying incident in the hallway. A man was running down the hallway at 4am screaming call 9-1-1, they’re trying to harm me. I bought a ring cam the next day.

The lack of safety here has made me feel unsafe, and it's time for the management to address these issues as well as the trash and other maintenance issues.

Overall, I cannot recommend Cityplace Heights as a safe and peaceful living environment based on my experiences. Read More

I have lived here for a year with my fiancé and it has been awful. This property was bought out recently and the new management is god awful. Nothing gets fixed, security is terrible, and its unsanitary.

1. Only some of the doors that require a key to enter the complex work, and the ones that don't, have not worked in months. So your key won't allow you in certain doors to enter the complex. Then, there are some doors that don't require a key to get into at all!
2. There have been consistent... break ins into cars at the garage here and the cameras in the garage do not work at all so nothing gets solved. I am talking multi car break in sprees of 15 cars in one night and it happens often.
3. The place is freaking dirty. the trash rooms where residents drop there trash quickly overflows within a day, and they do not have the workers empty it for several days so then it begins to overflow and becomes a sanitation risk. I am talking OVER FLOWING with GARBAGE and it sits there for days after days.
-I happen to live in a apartment closer to this trash room and since new management, have noticed a dramatic uptick in COCKROACHES IN MY APARTMENT. I have killed probably 40+ roaches in a span of a few months when I should not have to kill any. I blame this on the complex not cleaning and emptying the freaking trash. Within the past two days, my fiancé and I have killed 6 roaches, which has brought me here to write a review and warn people from ever living here. AND we keep our apartment CLEAN
4. The appliances are cheap and outdated. We have called in requests to fix our sink from leaking 4+ times this year. Our fridge door is broken so we have to slam it and rig it to close to keep our food from going bad. And we have several features in our place just collapse and break and we have to call maintenance to fix regularly.

This place may be affordable compared to a lot of apartments within the area but there is a reason for it, this place sucks. If they lowered my rent by half, I would still not live here again. I can not wait for my lease to end. Read More

This is the worst place to live, the new management is 10 times worse than the last. If you want to feel like your living under you parents thumb this is the place for you. They treat you like your a child or imbecile. Coffee machine is now only available during office hours even though it’s in the main lobby area. They remove all of the cups and turn off the machine. ( this is when they have cups ) Don’t plan to have guests, you used to be able to have guest on the top floor but now they have... registration system that doesn’t work. You can register a guest and they will still get booted (this will cost you $175 unless you drive the boot back to Fortworth then it will only $75) there are rat traps all over the building. Trash is always overflowing out of the trash rooms. They are so full that people resort to putting trash outside. The hallways are filthy, the walls have patches all I’ve the to so low class. They tried to touch up the walls and choose the wrong paint. Carpets are consistently dirty. The manager treats you as if you are a bother and not with her time. You will not feel at home. This feels like a military camp full of unreasonable rules. On the move out form it literally says prepare to have an old tooth brush ready to clean the crevices. Also, they want to pull out all the appliances to clean between them but be care not to scratch the floors when doing so or you will be charged for that. We did a final walk through and was told it was one of the units they ever seen and still got $1000 charge even though during the walk through they said it should only be about $200. I’ve been cars on blocks where all 4 tires were stolen. It stayed that way for months. Once the car was finally remove, they just left the tires that were used for blocks for months. Also, if you don’t live on the top floor you can hear every single step you neighbor takes. Hope you are a deep sleeper. The side by freeway is also unbearable. Save yourself many headaches and stay clear of this place. Read More

Roaches trash rude office ppl lay maintenance workers. They ask for your feedback and say and do nothing when you give it. They don’t listen. Take 3 hours breaks/lunches. Only I’m off for a max of 3 hours and never return calls

Trash Everywhere stains on the carpet filthy walls