Halston on Frankford Apartments

Roach infestation. Gates never worked. People partying till 4 AM with no one telling them to stop. Apartments were falling apart. Office staff not helpful at all and very rude. ABSOLUTELY NOT A LUXURY APARTMENT !

The gates haven’t worked since moving in. Had to pay $50 per gate glob but wasted money as gates don’t work. To access mail, you have to put hand through hole in wall because door/lock broken. Fob doesn’t work.
Homeless guy hangs out need dumpster by green belt.
Loud music and partying all night on weekends in parking lot. Was assured that security patrols the property but it doesn’t stop the noise.
All these issues have been brought to the the attention of the front office , but nothing... changes. Numerous times was told problems were being addressed but again nothing changes. Read More

They fitness center is like a professional gym (including basketball court) and the other amenities are just as exceptional. The new management staff is friendly and attentive. Apartment is newly renovated and location is convenient.

This property has changed over the years. It use to be a decent middle class community. Now it is one of the worst. The office staff are still wonderful and the maintenance guys are always friendly, professional and prompt. I would give them 5 stars BUT, they do not make up this community! The loud noises, the smells, the loud music, the kids running around everywhere and nasty neighbors make up this community.

I paid my termination fee and leaving 8 months early. There are roaches everywhere... because trash is left everywhere. The walkways are nasty and filthy. Black mold stains you have to walk through to get to your apartment. Gates are always left open so anyone can drive through it. The locked gate where you get your mail is supposed to be accessed with the key fob. Someone cut a hole in the gate. It is easier to put your hand through the hole and push the latch and open the gate then to use the key fob.

The owners invested a lot of money in renovating the office but that is all they did.

A year ago they painted all of the buildings. It was the sloppiest "professional" paint job ever.

I am down to 13 days as of this writing. I can't wait. Like I said, I paid almost $1800 to early terminate my lease. The best $1800 I ever spent Read More

I've advised the office for almost months that their resident that lives above me allows their dog to poop on their patio and they clean their patio and allows whatever they are using to run over the patio onto my patio...pee, poop and all (THIS IS A HEALTH HAZARD). I get home today and dog poop on the ground and the pee and poop from their patio is on mine. This is nasty and unhealthy but they DO NOT care. Then I called and they have an attitude like I shouldn't call but I have a patio I can't... sit on because it stank. This is not the place to move...brown dog poop and pee is leaking from their balcony onto mine and the paint that they just started has been ruin. They DO NOT CARE BC THEY DO NOT HAVE TO LIVE HERE. I ask for a manager to call me twice, no call. Read More