The Jordan by Windsor Apartments

We love living at the Jordan. The facilities are beautiful and well maintained and the staff is top notch. Everyone is very welcoming and eager to help. The location can’t be beat as we’re in walking distance of many restaurants, parks, and grocery stores. And the trolley is just up the block to take you to West Village. Highly recommend The Jordan!

As a returning resident of The Jordan, so glad to be back to a property that's well managed and maintained. Friendly professional staff and neighbors were a big plus in my decision to move back to The Jordan.

The front desk staff is impressively good. Overall, the apartment is roomy and in a great location.

DON'T MOVE HERE.
Let me point out that all the "good reviews" were wrote about a month ago, damage control? Absolutely! here is why:
Elevators and garage gate are broken 50% of the time. Gym was closed for about four months for repairs.
In the two years that we live at The Jordan, we had one of our truck vandalized and two catalitic converters stolen (an $11K repair) , our second car was hit and damaged (hit and run), our $3K triathlon bike stolen from the bike cage in the first 48 hrs of... putting it there, even though it had a top quality bike lock, additionally to the cage lock. A top kitchen cabinet gave up and fell down, suddenly one day, while my husband was in the kitchen; a few precious dishes broke, two small appliances were damaged and he had to be taken to the emergency room to get stitches on his shin and foot.  Most recently, we had a flood in the building that left the tenants with no gym for a few months, we had broken pipes that flooded our hallways, damaged the carpet and baseboards and made it smell bad, a fire in the trash chute and a dead body founded in the dumpster! Yes, a dead human!
We couldn't make these things up!

Time to move out. We were charged $650 for "repairs and paint" for three small holes, each less than a quarter in size, located where the TVs were installed. Simply outrageous. The rest of the apartment was left in impeccable condition, maybe even better than we found it (confirmed by them)

Considering that we were great tenants, that we never gave them a hard time for any of the events listed above or, in general, hardly ever complain. Considering that we didn't sue them some of things that happened to us, or never asked for any special treatment, the least we were expecting to see was that they showed some liniency when we moved. Nope, the Management, as usual, said a lot and solved NOTHING. Don't believe ANYTHING this person tells you.
We have to point out that each of the concierge personnel were amazing humans. The guy in charge of cleaning and the maintenance person also super nice.
This is, by far, the worst experience we've ever had living in an apartment building! Sad, because the location is amazing. Read More

The Jordan community is an excellent place to live and the team is amazing, professional and lovely, management, concierges, mantenance team are all highly professional and friendly.
Happy we are living in this community