4/17/23
Pass
Residents keep their pets on their patios. I’ve witnessed the animals using the bathroom on the patios, owners will keep pee pads out for them and whatever waste is leftover, they rinse off their patios, so poop and pee will drip down to the next floors. So these pets probably have never been outside on the real grass. It’s absolutely disgusting that people would do that to their animals. There’s at least 3 residents doing this from my view point. Management will just send out an email. No... action will be taken. It’s so awful I can’t wait to move and I’m telling everyone how terrible this place is…that includes people going on tours.
Review from Apartments.com
Property Manager at Trend Design District responded to this review
We’re very concerned to see your review, and we’d be grateful for the opportunity to help. We invite you to contact our Community Manager at trenddesigndistrict@sares-regis.com or call (214) 954-7210 and ask for Tiffani. Tiffani would be happy to set... a time convenient for you to talk.
Tiffani and the team are committed to open communication and great service, and we are sorry if we’ve fallen short. We send out regular emails reminding pet owners of their responsibility to clean up after their animals. Any resident found to be in violation is sent a notification and a fine. We also prohibit pets off leash or pets left on patios, and we have procedures in place to track down any unauthorized pets. We haven’t had any recent reports to the office about the incidents you described, and we’re eager to learn more so that we can address this ASAP.
We hope this helps, and Tiffani would be glad to hear back from you. - SRG Residential Customer Care (customercare@sares-regis.com)