3/23/24
This complex is horrible
They don’t fix anything , my house flooded they came & fixed the problem but still have water all under my wooded floors. The manager is quick to try to release you from your lease instead of fixing your issue 0 stars NEVER AGAIN .
Review from Apartments.com
Property Manager at Windsong Place responded to this review
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and deeply regret that we did not meet your expectations.
We understand how frustrating and disruptive maintenance issues, especially flooding,... can be. It is our goal to ensure all repairs are addressed promptly and thoroughly, and we apologize for falling short in this instance. Your concerns regarding the water under your wooden floors are valid and should have been resolved more effectively.
Regarding your interactions with our management, we strive to provide solutions that best serve our residents' needs. We apologize if our approach made you feel unheard or unsupported. We will review your case to understand where we went wrong and to prevent similar issues in the future.
Please reach out to us directly so we can address any ongoing concerns and work towards making things right. Your comfort and satisfaction are important to us, and we would like the opportunity to improve your experience with us.