1/24/23
DO NOT SIGN A LEASE!
The place seems like a “luxury” apartment but you will soon come to realize they built them with the cheapest materials. You can literally hear your neighbors sneeze and if you live in the 1st or 2nd floor, the ceiling will sound like it’s falling down since it’s wood flooring. The office is nice when they are trying to get you to sign the lease and then they are non existent. You will have an impossible time trying to contact them over the phone and will not get back to you when they say they... will. You end up having to try and find them in person. Very unprofessional. They will not do anything when it comes to loud tenants since they only care about you paying rent. My car was damaged with overspray and they tried to say they have no record of anybody painting anything although they acknowledge it was their property. How convenient..If you read this, I hope you turn away from this place and not go through the nightmares I did. Living here has been the worst time/mistake of my life!
Review from Apartments.com
2 People Found This Helpful
Property Manager at 26 at City Point responded to this review
Thank you again for providing this feedback. Our team is on-site daily to take care of our community, and we strive to deliver exceptional customer service. We have recently hired a new Resident Relations Manager who would appreciate the opportunity... to alleviate any noise issues and listen to your suggestions on how our team can improve. She will ensure that our team is easily accessible and responds to all requests within one business day, as we value your time and that you have chosen to make your home here. If you are comfortable contacting her directly, you may call, text, or email her through the portal or fill out a contact form to reach her and our corporate support team at bes.com.