3/25/25
ROACHE GALORE
I had an extremely disappointing experience at The Flats on Handley. Within 24 hours of moving in, I encountered a severe cockroach infestation, including roaches inside a sealed box of food. This was not only unsanitary but also made the apartment completely uninhabitable from day one.
Despite bringing this to management’s attention, the response was slow and unhelpful, causing significant stress and forcing me to move out immediately (less than 8 hours on the property). To make matters worse,... management ( Stephanie) later asked me to remove this review, which is beyond unprofessional, considering its reality.
Adding to the absurdity, The Flats on Handley falsely questioned the validity of our income and paystubs, claiming they were fake. They required a $1,000 "risk fee" despite us meeting ALL qualifications. Including making almost 19.5x the rent.
Ironically, we immediately moved into a luxury apartment after this nightmare—requiring ZERO risk fee or additional verification.
CLEARLY, legitimate properties have no issue approving qualified tenants income, unlike this place.
Steer SO CLEAR of The Flats on Handley. The mismanagement, lack of basic health standards, and shady business practices make this a place to avoid at all costs. The pictures online look NOTHING like the actual property, and the tenant quality clearly reflects the lack of standards.
Don't make the same mistake I did!!
Review from Apartments.com
