12/30/24
Live Somewhere Else
Sansom Bluff Apartments is an apartment community that is related to Sansom Pointe Senior Apartments and Sansom Ridge Apartments as iall three properties are owned and managed by the same company. Thus, the problems occurring in one property occur in all of them: apathetic and inept management, horrible roach infestations, lack of lease enforcement.
Management insists residents use an app for communication and rent payment which can cist as much as $30 in addition to the rent but Management... also does not keep accurate rent and water/sewer payment ledgers or histories, often re-charging residents for bills that have already been paid. As this is an affordable housing property, Management goes out of its way to make the experience as unaffordable as possible.
Management frequently makes excuses as to why it has not resolved literally years-old problems: residents who move in and note that something in the apartment doesn't work will remind Management every month for two years that the tub, the sink, the door, the garbage disposal, the fridge, or the AC is broken and will receive in response "I can't fix something if I don't know it's broken" from Management.
It took someone being murdered and the SWAT team coming out fir the manager to bother to care about the rampant abuse of the lease by residents having guests over for extended periods.
If you want to live in a place where Management abuses it's power by mishandling your payments, where roaches are rampant, where weed is freely smoked endangering the health of your children, where things break but take years to get repairer leaving you in a place that it uninhabitable, then this is the place for you. Otherwise, run far, far away from this property and any other managed by Solidado/Cardinal.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Sansom Bluff responded to this review
Thank you for taking the time to share your thoughts. As this review is anonymous, we are unable to identify you as a resident. What you've shared contradicts our commitment to providing prompt service and a comfortable, peaceful living experience... for our residents, and we would greatly appreciate a chance to connect with you and talk further. If you are indeed a resident, we encourage you to please email us at residentsupport@ldgdevelopment.com at your earliest convenience.