7/6/23
Walk away
Don’t be fooled by the images that have been clearly taken years ago. What you see is not what you get management needs to work on their condescending tone and punctuation in emails. I moved into a dirty apartment with layers of paint on dirty walls, stained or rusting bathroom fixtures. I lived with broken blinds for over a year in my apartment, and the rumor was that they were on back order or hard to find because of shortages. I moved into cracked tile but when it was replaced, contractors... who did it we’re clearly not with any good reputation and disrespecting my home, and the job was poorly done; management didn’t care. There’s only one dumpster for 1/ 3 third of the units and a lot of the staircases have rot. Don’t waste your time or money here, the gym is filthy layers of dust, and half of the equipment is broken. The pool will cut up your feet because it definitely does need to be re-plastered! Not pleasant at all. I was so happy to leave, so much so, annoyed when I got another bill for any last thing they can rudely explain I owed.
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Property Manager at Lebanon Ridge responded to this review
Thank you for your review as our former resident. We are committed to providing exceptional homes and customer service, and we are deeply sorry if you were disappointed. Rest assured, we are reviewing your feedback internally to identify potential... areas of training and improvement. If you have any pending concerns we can address, please get in touch with us at mgrlebanonridge@dayrise.com.