Stonebriar of Frisco Apartments

Four year tenant from 2007-2011 and moved back 2019-2022. If you value your money and self-respect...you can find a better place to reside. It may cost a few extra dollars but worth it. Stonebriar of Frisco has become an eyesore and does not value all tenants. Horrible experience the second tenancy! Tolerated inoperable appliances from the '70's, carpet from the 80's, poor ventilation and the most recent manager who is less than professional in conversations. Neither did he follow up with... concerns of erratic water billing. They do not schedule regular fireplace inspections or HVAC cleaning. You should request for your own safety. Unit was not repainted before I moved in, and the previous painting was sloppy; splatters everywhere! Also, they gave my key to carpet cleaners that were actually scheduled for the unit next door...I thought I had a break in because they knocked things off my table and scuffed my leather sofa. Constant smell of marijuana through HVAC. They finally did landscaping a few weeks before I move, but previously had dust/dirt blowing through windows...could not ever get fresh air due to dust and dirt. Trash dumpster is a daily disgrace; especially on weekends. The trash valet service is a joke. If you value yourself, your money and your neighborhood...this is probably not the place for you. If you just need ANYWHERE to lay your head...go for it. Great neighborhood and location...not so great apartment complex. Read More

Management engages in unethical conduct. The application process is designed to NOT provide 5 security questions associated with your credit history. The application then goes to ResidentVertifyLLC which automatically denies it. You are then automatically sent an email inviting you to reapply and pay another fee. The property tells you this is normal and to contact ResidentVerify LLC to "unlock it" and ResidentVerifyLLC tells you that is incorrect, giggling like a little schoolgirl. You are... shown a model, not real apartments, no matter which floor plan you choose. In response to management refusal to address these complaints, I hired an off-duty Plano PD officer to go through the process - and he experienced the same results. Do not waste your time or money applying for an apartment that does not exist. Even though the application fee is not refundable, it is just that - a fee for an application process that does NOT occur, as verified by property MY and ResidentVerifyLLC Read More

The property is littered with dog poop and dead rats. I would upload pics if I could. Gates always breaking. Roaches are a huge problem in my unit. Simple work orders take 2 months to complete.

From the time I moved in I felt at home. The Office and Management staff is nice and always willing to assist when needed. The upgrades in the office and being able to have a secure place for packages are added bonuses. I enjoy driving into my community daily.

Awful Staff!! Courtney and Renee are very rude! They rolled my eyes at me one day after as I was walking out of the office...they did not think i noticed. my husband is not happy. Maintenence sucks and the grounds are trashy! they will raise your rent ALOT. do not bother renting here. there are cheaper places around and much nicer!