1/19/24
Avoid This Apartment Community
I moved to Amberlin Georgetown in October. Since moving to this new apartment community, I have experienced a variety of issues. The construction materials are cheap and the finish-out work is sloppy. During move in, I discovered holes in a wall, nails protruding from walls, cracks in both the front and balcony door frames, a missing kitchen backsplash tile and a loud rattling noise in the HVAC unit. Work orders for the backsplash tile and HVAC unit were submitted in late October. On-site... management has not been responsive and I eventually contacted the regional manager for action. The HVAC unit was not repaired until January 12th and I have heard nothing about backsplash tile. Due to the cheap construction, I can hear every step my upstairs neighbor and her huge dog take.
Based on my experience, I would definitely not recommend Amberlin Georgetown to potential residents.
Michael H.
Review from Apartments.com
3 People Found This Helpful
Property Manager at Amberlin Georgetown 55+ Active Adult responded to this review
This is disappointing to hear. Customer service is our priority and you should always get courteous assistance from our team. Please contact us at CustomerExperience@sparrow-partners.com so we can continue to hold ourselves to the highest standards... of professionalism.
