7/10/23
Not trust worthy
I spoke with office staff about my issues with relocating last month and they told me that they could help me. I provided all required information. They told me that I had 2 electric bills on my credit that I needed to pay being that I was preapproved. I paid that $606 and sent the receipt. I paid the application fee, admin fee and deposit. I drove an hour back to the office to see the unit. I got my paperwork with apartment number and information to turn on my utilities. After driving an hour... back home, I get a call from the staff that the manager denies my application because my rent was late at my last apartment 5 times. I'm like because my rent was late. I have never in my life heard of such foolishness. The manager was there when I went in the office, never acknowledge me nor talked to me. This lady immediately denied me for late rent after I did everything that I was instructed to do. Then I get a call 2 weeks later saying that if I bring in a money order for $225 they will give me back my original money order for $425. If not, they will process it and I have to wait 30 days to receive my money back. I was beyond frustrated because she didn't care to speak to me or anything. I ask has she paid every bill on time? They give you false information to receive money from you and can care less about trying to help anyone. I had no fess owed to anyone. Its crazy that people are conducting business in this manner and yet they forget they are human sitting behind their desks. I just pray that God bless them and continue to have mercy on them. Be mindful of how you treat people because you will reap the harvest of every seed you sew.
Review from Apartments.com
1 Person Found This Helpful