8/2/23
This place is TRASH
I’ve spoken to every member of staff at the complex and literally nobody has done anything about my washer being broken. When they did come repeatedly to repair it, it’d be broken again with 72 hours. I’m going on my third month with no washer for me and my 1 year old child. No way to live. Will be moving out ASAP. My neighbor had a roach problem and they also took entirely too long after too many complaints from him to fix the issue. This place doesn’t care about their residents and I wish... someone told me before moving here. 10/10 would NOT RECOMMEND. If I could leave 0 stars…. I would.
Review from Apartments.com
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Property Manager at Alexan 5151 responded to this review
Our team appreciates you taking the time to leave us your feedback, Keia. Our records indicate that the last maintenance request from you was in May for your washer and the problem was repaired. If you are still having problems, we encourage you to... submit a request so we can address the issue. If you have any other concerns or need anything, please don’t hesitate to reach out to our team. — Hollie C., Alexan 5151.