Broadstone Toscano Apartments

I have been a tenant for 3 years and have become extremely unsatisfied within the past 2 years.

- Property fire alarm goes off every 4-6 months randomly at night (tonight it was 9:30 am… other times it has been at 2 or 3 am).
- Water and electricity are connected within the units, so with the threat of an impeding storm - it's best to get out as soon as possible.
- The front office is difficult to reach by phone during the day.
- Noise complaints are medicorely handled and not properly... documented for evidence. If you have a complaint against your neighbor, then you will be suggested to move units AND pay a higher price to do so.
- No courtesy officer, so overnight emergencies or noise complaints DO NOT get handled. You're told to call the police, which Houston PD do not come out to resolve noise complaints (tried that twice to no avail).
- Shady looking characters have been moving in by the doves or living across the street.
- Food trucks stopped coming. Tenant events are scarce. Apartment-wide communication such as, newsletters stopped happening my 2nd year here as well.
- Sometimes dog owners keep their animals on a lease, sometimes they don't including pit bulls. If you see an owner do that, it is extremely difficult to track who it may be without looking like a stalker yourself.
- Broken equipment around the pool and it is not routinely cleaned.
- Expensive. We're paying for location, but other than that - the price does not add up to the amentities.

Positive
- Plenty of parking.
- Maintenance men are pleasant and will continue to work on your maintenance request until the job is completed especially the air conditioner, no more what the time.
- Office personnel are friendly and at least attempt to handle your issues within a timely manner even if the outcome may not be to your satisfication.

I can't wait to move out once my lease ends in April, but I am strongly considering breaking the lease for peace of mind. Save your money and don’t rent here. Read More

Probably the best apartment complex for the price. There are some shortcomings and management are not consistently good all the time. But not bad at all. Overall highly satisfied.

Absolutely Thrilled with My New Apartment!

Moving into my new apartment has been an amazing experience! From the moment I stepped in, I was impressed by how clean and well-maintained everything was. The space is not only stylish and modern but also incredibly functional. The management team has been fantastic—responsive, friendly, and genuinely caring. They made the move-in process seamless and stress-free. The amenities are top-notch, and the location is unbeatable, with easy access to... everything I need. Read More

overall when considering the things from the entirety of the start of the experience from this year has been for the most part pretty responsive

Good experience. Can be more clean and security is sometimes not the best. But has been a good experience. Package delivery should be improved because there are too many lost packages.