1/31/25
Miguel the Maintenance Man
Just moved out this week. I have several experiences at Charleston as I was here for 1 1/2 yr but the best part of my experience was Miguel. He is by far the kindest, most attentive and just gracious person I’ve met here. He has helped me, checked on me and made sure anything in my apartment was up to par through and through. I had an instance where my microwave was out for about 2 months, and if it weren’t for him it probably never would’ve been fixed. My heater has went out the day before the... freeze, and I didn’t hear anything back from management after calling and emailing(i’m sure they were busy) but he made sure I had a small heater that evening and checked on me throughout the freeze. Some maintaince can be creepy and feel like they’re overstepping, but Miguel handles his job with passion that you can genuinely tell he wants to do his job to the best of his abilities possible. I hope he’s the lead of maintaince and surely is being compensated for the scut he is likely put thought with such an “interesting” array of tenants at Charleston. If I considered renewing at Charleston it’d be for the sole purpose that any issues I had when I left I’d be confident wouldn’t linger due to his diligence. Very kind and I hope he gets what he deserves in this lifetime I truly can’t say thank you enough to him. - Michelle K.
Review from Apartments.com
Property Manager at Charleston at Fannin Station responded to this review
Thank you for taking the time to share your experience with us, Michelle! We are thrilled to hear that Miguel made such a positive impact during your time here and we will be sure to pass along your kind words to him. Thank you for being a valued... resident and we wish you all the best in your future endeavors!